On the back of the gala launches of the Linea and Grande Punto in 2009, Fiat has enjoyed a very successful year in the Indian market. Riding on the great looks and performance of the two cars coupled with the aggressive introductory pricing strategy that was employed Fiat managed to clock in very impressive numbers for the current year. The pricing strategy employed for the two Fiat cars was also instrumental in maximizing the impact of the launches and creating higher recall for Fiat in the minds of Indian consumers.

With the Linea and Grande Punto having enjoyed such impressive sales since their entry into the Indian market, Fiat will now set out a new pricing for both of them. Owing to increasing input costs through the year, the company has taken the decision to have the prices of the Linea and the Grande Punto increased by 2 – 2.5%. Prices would go up by about Rs.15,000 on average, and upto Rs.25,000 for some of the versions. The price increase will be effective from 1st January 2010. The prices of the Fiat Palio Stile will remain unchanged.

Since its launch in January 2009, the Linea has clocked more than 12,000 units of sales; and the Grande Punto , launched in June has sold more than 9000 plus units. Both Linea & Grande Punto are available in FIRE petrol & Multijet diesel options.

On the upcoming price increase for the Linea and the Grande Punto, Mr. Rajeev Kapoor, President & CEO, FIAL said, “Both the Linea and the Grande Punto have received a tremendous response in the Indian market and clocked very impressive numbers. The initial pricing of both the cars was an introductory offer so as to allow more patrons to experience these great products. Input material costs have gone up substantially and without wanting to burden our consumers too much, the cars will now be available with a price increase of 2-2.5%. The Linea & Grande Punto continue to be two of the most attractive propositions in their respective segments.”

Both of these marquee cars – the Linea and Grande Punto have created a real stir in the Indian auto sector owing to their great looks and admirable performance and continue to be amongst the leading pack in auto sales in 2009

Ready, Set, Vrooom! With that motto in mind, Fiat India flagged off a drive of epic proportions called ‘Fiat Diesel Drives India’ today. ‘Fiat Diesel Drives India’ will be taking Fiat’s 4 multijet diesel offerings- the Linea, Grande Punto, Palio and Fiat 500 through testing Indian terrains over a period of a month and a half. This one-of-a-kind journey will traverse through diverse terrains within 16 states in India, clocking over 10,000 kilometers in total. The drive has been aimed at generating awareness about Fiat’s rich history in connection with diesel technology as well as their longstanding success in rolling out endurance driven, yet stylish and classy automobiles.

The drive will involve auto journalists from India’s top auto magazines, namely, Zigwheels, Car India, Overdrive, Auto India, BS Motoring, Autocar India, AutoBild, Top Gear, Auto Exchange, Automotive Product Finder and a special team of auto experts. In addition to this, the drive will also involve electronic channels like ET Now, NDTV 24X7, CNBC TV 18, NDTV India, Zee Business, UTVi, Aaj Tak, IBN7, Times Now, online portals such as Carwale.com, teambhp.com and publications such as New Indian Express. Through the course of the drive, these esteemed experts will take Fiat’s diesel engines to the extreme by taking the 4 cars through a stern test of power, performance and engine finesse. With this drive, Fiat, the inventor and pioneer of the high tech Multijet diesel engines, aims to stamp its authority on the diesel scenario in India as well as create further awareness about their engine’s presence in majority of the cars in India.

Speaking at the flag off, Mr. Rajeev Kapoor, President & CEO, FIAL, said, “Fiat’s diesel inventions and technology constitute a landmark position in global automobile history. Our state of the art 1.3 multijet engines have revolutionized the diesel movement and achieved unparalleled success abroad. The engines have always performed admirably and with excellent finesse in all kinds of diverse climates and terrains across the world. Fiat’s success story in India has also been somewhat similar. In India, though the dynamic climate and unpredictable terrains in particular has been a challenging test for our engines, we have overcome the test with flying colors. The ‘Fiat Diesel Drives India’ drive is Fiat’s way of showing that our engines have passed the Great Indian test and are at the highest level of competency and reliability as technology today can provide.”

Through the extensive drive, Fiat will also look to reinforce the presence of their strong and ever growing network across India. Today, the Tata-Fiat network constitutes 99 dealerships and 6 point of sales spanning across 77 cities in the country. All these dealerships have a separate identity for Fiat and offer an international ownership experience for customers.

‘Fiat Diesel Drives India’ promises to be an exhilarating and novel drive that experiences India and all its cultural flavours

Mr. Rajeev Kapoor, CEO Fiat India, at the launch of Fiat First - a comprehensive service program

Mr. Rajeev Kapoor , CEO Fiat India at the launch of Fiat First - a comprehensive customer service program

Mr Rajeev Kapoor, CEO Fiat,Mr. Vikram Sinha, VP Customer Service Tata Motors and Mr. Ravi Bhatia, VP Commercial, Fiat India at the launch of Fiat First - a comprehensive customer service program

With the festive season just setting in, Fiat India has decided to provide its customers with further cheer by introducing ‘Fiat First’. The programme is a testimony of Fiat’s unrelenting commitment to customers and to the enhancement of ‘owner experience’ for Fiat cars. ‘Fiat First’ will deliver satisfaction for existing and potential Fiat car owners through a holistic approach towards service.

‘Fiat First’ includes:

* Robust and growing Tata-Fiat dealer network
* World class roadside assistance program
* Industry leading warranty coverage
* Benchmark reliability(interval between services)
* Ease of availability of competitively priced genuine spare parts

The programme marks an important milestone in the evolution of Fiat in India. Fiat now boasts of a strong network of 99 dealerships and 6 point of sales spanning across 77 cities in the country. All these dealerships have a separate identity for Fiat and offer an international ownership experience for customers. To ensure consistent delivery of this world-class experience from the time of purchase to after sales, the Tata-Fiat network has employed 800 sales & service personnel dedicated completely to Fiat.

Another, noteworthy initiative is the industry leading ‘24X7 Fiat assistance’ for Fiat car owners. 24X7 Fiat Assistance service can be accessed by calling a national toll free number 1800- 209- 3428 at any time of the day or night. A Fiat car owner can use any of the services on offer if the vehicle is within a 100 km radius of a Tata-Fiat dealership or service station. Services under this initiative include assistance for replacement or repair of a damaged part or flat tyre, fuel support (up to 5 litres) for fuel problems, key support in the event of key loss or a lockout and battery jump start in case of engine failure. In addition to this, owners will also be offered onward journey assistance up to 50 kms, towing services within a 100 km radius of a Tata-Fiat dealership or service station. The service is currently available to Linea & Punto customers on charge basis with an industry leading coverage of 50 months. Exiting FIAT brand owners can also access the RSA as per call charge.

Fiat also announces the launch of industry leading “extended warranty” package for its Linea & Punto customers under “Fiat First”. The comprehensive “extended warranty” product can be purchased at all TATA FIAT dealerships.

To mark the introduction of ‘Fiat First’, Mr. Rajeev Kapoor, CEO, Fiat India Automobiles Limited said, “Deepawali season is very auspicious for Indians and it marks the beginning of the festive season. With most families looking to purchase products such as cars during this shubh or auspicious period of the year, we thought this was the best time to introduce ‘Fiat First’ which is unique in its approach towards service to our target audience. It has always been our intent to offer Indian customers world class service as per Fiat International standards and with ‘Fiat First’ we hope to achieve unprecedented high levels of service and support for customers. In short with this programme we intend to make Fiat the brand of choice for a large section of existing and potential car owners.”

‘Fiat First’ will also come with a promise of availability of genuine spare parts at prices benchmarked with competition. These mentioned initiatives within the programme are indicative and not exhaustive of what ‘Fiat First’ has to offer.

‘Fiat First’ is yet another step towards providing Fiat customers a true world class ownership experience. Now every time customers think of cars, they will think of ‘Fiat First’.

As part of our constant endeavor to bring you new ways of following Fiat India around the web, today we are very happy to announce the launch of official Twitter Channel, http://twitter.com/fiatindia. In FiatIndia’s twitter channel we will be posting all the updates about Fiat India Pvt. Limited.

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